AI IVR

AI IVR

AI Strategy AI Technology CONVERSATIONAL AI CUSTOMER EXPERIENCE DATA STRATEGY DIGITAL TRANSFORMATION NATURAL LANGUAGE PROCESSING (NLP) NATURAL LANGUAGE UNDERSTANDING (NLU) SAAS SOLUTION SMART CITY

Understand customer issues and sentiments during phone calls with SupWiz IVR and provide a better and more personalized customer experience. Through voice interaction and NLU/NLP, SupWiz AI IVR identifies your customers' issues and routes them to the appropriate department/person. Use this tool with e.g., SupWiz Voicebot and provide best-in-class phone support.