SupSearch, the AI-tailored search engine is customized to your company and your end-users to vastly improve search results and user experience.
Increased efficiency: When using SupWiz SupSearch internally, SupSearch makes it easier for your agents and employees to find answers to their questions at once, allowing them to dedicate more time to provide extraordinary service.
Insights into searches and knowledge management: SupWiz’ SupSearch solution contains a variety of valuable analytics. Among other things, the analytics show: 1)What are your users searching for? 2)Are the results relevant for users? 3) How can you improve your knowledge base? 4) How other areas of your business can be improved to create better service and support.
