SupWiz Voice Analyzer automatically transcribes and categorizes calls providing valuable insights for happier customers.

Combine traditional KPIs with advanced AI on customer dialogues for better decision-making.

Easily understand your customers’ needs and sentiments in every conversation.

Educate new agents faster and provide timely feedback, improving the quality and assurance of calls.

Identify at-risk customers easily and promptly follow up to prevent and reduce customer churn.

Manager friendly. Quicken time-consuming data collection tasks and win back time for taking action.

Set up alarms and triggers for sudden spikes in general activity, or in specific topics.