Chatbot

Chatbot

AI Technology CHATBOT CONVERSATIONAL AI CUSTOMER EXPERIENCE DIGITAL TRANSFORMATION KNOWLEDGE BASE NATURAL LANGUAGE PROCESSING (NLP) NATURAL LANGUAGE UNDERSTANDING (NLU) SAAS SOLUTION

The SupWiz Chatbot eliminates waiting time and resolves queries fast because it understands your business and your customers


The Chatbot handles password resets, data lookups, and more, so your agents have more time for the few tasks the Chatbot does not solve.

The SupWiz Chatbot is one integrated tool including development, testing, and production environment, diagnostics, change logging, and more.

The Chatbot provides fast and high-quality service and support that boosts customer satisfaction.

The Chatbot serves your customers wherever they are in the world and in whatever language they speak.

Trained with just a few examples, the Chatbot understands context-specific questions, misspellings, and synonyms.

The Chatbot integrates with your existing chat framework, e.g. Zendesk or Genesys, or our chat framework SupChat to make easy handovers from Chatbot to an agent.