Crafter.ai

CRAFTER.AI™ is a conversational AI SaaS platform to create and deploy your virtual assistant easily.

CRAFTER.AI™ is a "no code AI" platform, where code is already integrated, so everyone may easily create a virtual assistant, by following six simple steps through the platform wizard: from the chatbot knowledge base setup and further integration to the fast training and quick deployment.

Virtual assistants created with CRAFTER.AI™ may handle up to 98% of conversations independently, while customers that may need further human assistance can be transferred to a live agent anytime, thanks to the handover feature. While customers chat with operators, virtual assistants remain active to support agents, by suggesting the most appropriate answers and keep learning from interactions.

CRAFTER.AI ™ can be integrated via Restful API into ERP, CMS, and CRM systems (Sap, Microsoft Dynamics, Salesforce.com, etc ...), as well as, into social media platforms (Facebook Messenger, Whatsapp, Telegram, Slack, etc.)

This allows for obtaining useful information to manage conversations and interact directly on the user's preferred channel.